Return Policy — La Marz & Co

RETURN & REFUND POLICY

All sales are final — digital goods policy

Last Updated: May 2026

This document is legally binding. Please read it carefully before purchasing or using any La Marz & Co product.

whop.com/la-marz-co | lamarzco.com

Note

ALL SALES ARE FINAL

La Marz & Co sells exclusively digital products delivered instantly upon purchase. ALL SALES ARE FINAL. We do not offer returns, refunds, exchanges, or credits under any circumstances, subject only to the limited exception in Section 9 and mandatory statutory rights described in Section 6. Last Updated: May 2026.

1. Policy Overview

La Marz & Co operates a strict no-refund policy for all digital products. This policy exists because our products are digital goods that are made available for download and use instantly upon payment. Once delivered, they cannot be physically returned and delivery cannot be undone.

By completing a purchase from La Marz & Co — whether through Whop or any other channel — you confirm that you have read, understood, and agree to this Return & Refund Policy in full. Where you purchase through Whop, you are required to accept this policy at checkout before completing your purchase.

2. Why No Returns Are Possible

All products sold by La Marz & Co are digital goods. They are:

Delivered electronically and instantly upon purchase completion
Accessible and downloadable immediately after payment — the product is in your possession from the moment of purchase
Unable to be physically returned — digital files cannot be given back
Subject to immediate licence grant upon delivery
Delivered in a format (PNG/digital file) that cannot be verified as unused or unviewed after download

3. No Refunds Under Any Circumstances

La Marz & Co will not issue refunds, partial refunds, account credits, or exchanges for any of the following reasons, without exception:

Reason	Result
Change of mind or buyer's remorse	No refund
Failure to read the full product description prior to purchasing	No refund
Incompatibility with your device, software, screen recording setup, or trading platform	No refund
Dissatisfaction with the product after purchase	No refund
Accidental purchase or purchase made by a third party using your account	No refund
Failure or decision not to use the product after purchase	No refund
Duplicate purchases made in error	No refund
Technical issues on your device or setup that prevent use	No refund
Termination of your licence due to breach of our EULA or Terms of Service	No refund
Change in personal circumstances after purchase	No refund

4. Your Responsibility Before Purchase

Before completing any purchase, you are solely responsible for:

Reading the full product description and understanding exactly what you are purchasing
Confirming the product is compatible with your intended use, device, and software
Ensuring you have a TradingView account or compatible charting setup if applicable
Reviewing our Terms of Service, EULA, and this Return Policy before proceeding
Ensuring the product suits your content creation needs before purchase — not after

5. Whop Platform & Purchases Through Whop

La Marz & Co sells primarily through the Whop platform. When you purchase through Whop:

You are required by Whop's checkout process to accept our Terms of Service, EULA, Privacy Policy, and this Return Policy before completing your purchase. By accepting these at checkout, you confirm your agreement to our no-refund policy.
Whop's own Terms of Service and buyer protection policies apply in addition to ours. In certain circumstances, Whop may process a refund or resolve a dispute on our behalf in accordance with their platform policies. This is a function of the Whop platform and is outside our direct control.
Where Whop processes a refund under their platform policies, this does not constitute a general change to our no-refund policy and does not create any direct right to a refund from La Marz & Co. If you have a concern about a purchase made through Whop, please contact us through our Whop store before initiating any dispute or chargeback.

6. EU, EEA & UK Consumer Rights

Important

IMPORTANT — EU, EEA & UK BUYERS

If you are a consumer resident in the EU, EEA, or UK, you may ordinarily have a 14-day right of withdrawal from digital content purchases under applicable Consumer Rights Laws. However, this right is forfeited where you expressly consent to immediate delivery and acknowledge forfeiture of the withdrawal right.

Where you purchase through Whop, the Whop checkout requires you to explicitly accept our Terms of Service, EULA, Privacy Policy, and this Return Policy before completing your purchase. This explicit in-checkout acceptance constitutes the express consent and acknowledgement required under the EU Consumer Rights Directive (2011/83/EU), EU Digital Content Directive (2019/770/EU), Norwegian Angrerettloven, and UK Consumer

Contracts Regulations 2013 for your right of withdrawal to be forfeited upon delivery.

6.1 Conformity — Product Materially Fails to Match Description If a Product materially fails to conform to its published description, contact us within 14 days with clear evidence. Where a non-conformity is confirmed, we will provide a replacement product as the primary remedy. Nothing in this policy removes mandatory statutory rights that cannot be excluded by contract.

7. Chargebacks & Payment Disputes

Important

CHARGEBACK WARNING

Any chargeback filed against La Marz & Co without merit will be vigorously defended. We will provide full transaction documentation, delivery confirmation, and evidence of your acceptance of this policy at Whop checkout. Illegitimate chargebacks may result in permanent account ban and further legal action. If you have a genuine concern, please contact us first. Filing a chargeback without contacting us is a breach of our Terms of Service.

8. Technical Support

While we do not offer refunds, La Marz & Co is happy to provide technical assistance with any questions regarding the use and application of your purchased watermark. Contact us through our Whop store before assuming the product is defective. We aim to respond within 48 business hours.

9. Exceptional Circumstances — Incorrect Delivery

In the rare event that a materially different product from what was purchased is delivered, contact us within 48 hours of purchase through our Whop store with:

Your Whop order confirmation reference
A clear description of the product you purchased and what was delivered
Screenshots or evidence of the incorrect delivery La Marz & Co reserves the right, at our sole discretion, to issue a replacement of the correct product. This does not constitute a general refund or returns policy.

10. Force Majeure

La Marz & Co shall not be liable for failure to deliver products or process support requests where such failure results from events beyond our reasonable control, including Whop platform outages, cyberattacks, or payment processor failures. We will resolve the situation as promptly as possible.

11. Contact

For questions about this policy, technical support, or incorrect delivery reports: whop.com/la-marz-co | lamarzco.com

We respond within 48 business hours.