Return Policy

RETURN & REFUND POLICY

All sales are final — digital goods policy

First published: May 2026 · Last updated: October 2026

This document is legally binding. Please read it carefully before purchasing or using any La Marz & Co product.

whop.com/la-marz-co | lamarzco.com

Table of Contents

1. Policy Overview
2. Why No Returns Are Possible
3. No Refunds Under Any Circumstances
4. Age Requirement — 18+ Only
5. Your Responsibility Before Purchase
6. Whop Platform & Purchases Through Whop
7. EU, EEA & UK Consumer Rights
8. Chargebacks & Payment Disputes
9. Technical Support
10. Exceptional Circumstances — Incorrect Delivery
11. Force Majeure
12. Contact

ALL SALES ARE FINAL

La Marz & Co sells exclusively digital products delivered instantly upon purchase. ALL SALES ARE FINAL. We do not offer returns, refunds, exchanges, or credits under any circumstances, subject only to the limited exception in Section 10 and mandatory statutory rights described in Section 7. First published: May 2026. Last updated: October 2026.

1. Policy Overview

La Marz & Co operates a strict no-refund policy for all digital products. This policy exists because our products are digital goods that are made available for download and use instantly upon payment. Once delivered, they cannot be physically returned and delivery cannot be undone.

By completing a purchase from La Marz & Co — whether through Whop or any other channel — you confirm that you are at least 18 years of age and that you have read, understood, and agree to this Return & Refund Policy in full. Where you purchase through Whop, you are required to accept this policy at checkout before completing your purchase.

2. Why No Returns Are Possible

All products sold by La Marz & Co are digital goods. They are:

• Delivered electronically and instantly upon purchase completion

• Accessible and downloadable immediately after payment — the product is in your possession from the moment of purchase

• Unable to be physically returned — digital files cannot be given back

• Subject to immediate licence grant upon delivery

• Delivered in a format (PNG/digital file) that cannot be verified as unused or unviewed after download

3. No Refunds Under Any Circumstances

La Marz & Co will not issue refunds, partial refunds, account credits, or exchanges for any of the following reasons, without exception:

4. Age Requirement — 18+ Only

YOU MUST BE 18 OR OVER

La Marz & Co products, services, and website are strictly directed at individuals aged 18 years or over. By accessing our website, purchasing any product, or participating in any La Marz & Co programme, you confirm that you are at least 18 years of age. If you are under 18, you must not use this website or purchase any product.

By completing a purchase you confirm:

• You are at least 18 years of age

• You have the full legal capacity to enter into a binding contract in your jurisdiction

• You are not purchasing on behalf of, or for the use of, any person under 18

La Marz & Co does not knowingly interact with, collect data from, or sell products to individuals under the age of 18. If we become aware that a person under 18 has accessed our services, made a purchase, or provided personal data, we will take immediate steps to remove their data and cancel their access. If you believe a minor has accessed our services, please contact us immediately at contact@lamarzco.com — Subject: MINOR ACCESS REPORT.

5. Your Responsibility Before Purchase

Before completing any purchase, you are solely responsible for:

• Confirming you are at least 18 years of age

• Reading the full product description and understanding exactly what you are purchasing

• Confirming the product is compatible with your intended use, device, and software

• Ensuring you have a TradingView account or compatible charting setup if applicable

• Reviewing our Terms of Service, EULA, and this Return Policy before proceeding

• Ensuring the product suits your content creation needs before purchase — not after

6. Whop Platform & Purchases Through Whop

La Marz & Co sells primarily through the Whop platform. When you purchase through Whop:

• You are required by Whop's checkout process to accept our Terms of Service, EULA, Privacy Policy, and this Return Policy before completing your purchase. By accepting these at checkout, you confirm your agreement to our no-refund policy, including your 18+ confirmation.

• Whop's own Terms of Service and buyer protection policies apply in addition to ours. In certain circumstances, Whop may process a refund or resolve a dispute on our behalf in accordance with their platform policies. This is a function of the Whop platform and is outside our direct control.

• Where Whop processes a refund under their platform policies, this does not constitute a general change to our no-refund policy and does not create any direct right to a refund from La Marz & Co. If you have a concern about a purchase made through Whop, please contact us through our Whop store before initiating any dispute or chargeback.

7. EU, EEA & UK Consumer Rights

IMPORTANT — EU, EEA & UK BUYERS

If you are a consumer resident in the EU, EEA, or UK, you may ordinarily have a 14-day right of withdrawal from digital content purchases under applicable Consumer Rights Laws. However, this right is forfeited where you expressly consent to immediate delivery and acknowledge forfeiture of the withdrawal right. Where you purchase through Whop, the Whop checkout requires you to explicitly accept our Terms of Service, EULA, Privacy Policy, and this Return Policy before completing your purchase. This explicit in-checkout acceptance constitutes the express consent and acknowledgement required under the EU Consumer Rights Directive (2011/83/EU), EU Digital Content Directive (2019/770/EU), Norwegian Angrerettloven, and UK Consumer Contracts Regulations 2013 for your right of withdrawal to be forfeited upon delivery.

7.1 Conformity — Product Materially Fails to Match Description

If a Product materially fails to conform to its published description, contact us within 14 days with clear evidence. Where a non-conformity is confirmed, we will provide a replacement product as the primary remedy. Nothing in this policy removes mandatory statutory rights that cannot be excluded by contract.

8. Chargebacks & Payment Disputes

CHARGEBACK WARNING

Any chargeback filed against La Marz & Co without merit will be vigorously defended. We will provide full transaction documentation, delivery confirmation, and evidence of your acceptance of this policy at Whop checkout, including your 18+ confirmation. Illegitimate chargebacks may result in permanent account ban and further legal action. If you have a genuine concern, please contact us first. Filing a chargeback without contacting us is a breach of our Terms of Service.

9. Technical Support

While we do not offer refunds, La Marz & Co is happy to provide technical assistance with any questions regarding the use and application of your purchased watermark. Contact us through our Whop store before assuming the product is defective. We aim to respond within 48 business hours.

10. Exceptional Circumstances — Incorrect Delivery

In the rare event that a materially different product from what was purchased is delivered, contact us within 48 hours of purchase through our Whop store with:

• Your Whop order confirmation reference

• A clear description of the product you purchased and what was delivered

• Screenshots or evidence of the incorrect delivery

La Marz & Co reserves the right, at our sole discretion, to issue a replacement of the correct product. This does not constitute a general refund or returns policy.

11. Force Majeure

La Marz & Co shall not be liable for failure to deliver products or process support requests where such failure results from events beyond our reasonable control, including Whop platform outages, cyberattacks, or payment processor failures. We will resolve the situation as promptly as possible.

12. Contact

For questions about this policy, technical support, or incorrect delivery reports: contact@lamarzco.com | whop.com/la-marz-co | lamarzco.com. We respond within 48 business hours.